Remote Mac App For Iphone

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Support and IT professionals can remotely access and view iOS device screens (iPhone and iPad screens) using Splashtop SOS. SOS is support software for IT, help desk and support professionals to provide quick, attended support on iOS, Android, Windows and Mac.

  • See it on a map. Open the Find My app. Choose the Devices tab. Select the device to see its.
  • If you have an Apple Remote, you can use it to control certain features on some Mac computers, iOS devices, or Apple TV. For example, from a distance you can play music from Apple Music on your Mac or navigate through Keynote presentations, play music from your iPod (using the Apple Universal Dock), or remotely control your Apple TV.
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How to remotely view your customer’s iPhone or iPad Screen with SOS

Get Splashtop SOS

The TeamViewer remote control app. for iPhone and iPad allows you to access other devices using your iOS device when on the go: Access Windows, Mac and Linux PCs. Easily access computers and servers remotely using an iPhone or iPad. Access and transfer saved documents. Use software installed on the computer. Transfer audio or video files.

Sign up for SOS to remotely view an iOS device with your Windows or Mac computer. Powerpoint for mac download. You can use the service with a free trial or low-cost paid subscription.

SOS is a great value and costs much less than other attended support tools. It is based on proven Splashtop remote access technology, used by more than 30 million users worldwide.

The iOS mobile device access features are not included in the free non-commercial version of SOS, the original version of SOS, or Splashtop Remote Support. You must purchase Splashtop SOS if you want to remote access iPhones and iPads.

Your customer downloads the SOS app from the App Store

Have your customer go to the SOS app download link (as displayed in your Splashtop app) from their iOS device. They will see a link to get the SOS app from the iOS App Store. When they run the SOS app on their iPad or iPhone it will display a session code that you will enter on your screen. Note that this app is only available for iOS 11 and later. This functionality isn’t available for earlier versions of iOS. (You can also custom brand the SOS app)

Your user will have to go through a few extra steps the first time to enable the Screen Recording option in the iOS Control Center. They will then use that to start the screen sharing session. The details of that process are described in the video and article link at the bottom of the page.

Enter the code in your Splashtop Business app and start viewing the iOS screen

Run the Splashtop Business app on your computer and click the SOS (plus sign) icon near the top of the app to open the SOS connect screen. Enter the nine-digit code displayed in the SOS app on your customer’s iOS device. When you click the arrow to start the session, the end user will be prompted to swipe up from the bottom of the screen (or swipe down from the top right corner of the screen on iPhone X) and start AirPlay screen sharing to complete the process. The SOS session will be listed at the top of their AirPlay list.

At this point you will be able to live view their iPhone or iPad screen in a window on your computer screen.

The image below shows a view of the end user’s iPhone screen, the technician’s interface, and viewing the iPhone screen in a window on the computer screen with the controls expanded.

Iphone

Using the Viewing Controls

Click the arrow at the top of the mirrored device screen window to access the controls. The four buttons are:

  • Disconnect
  • Rotate Clockwise
  • Scaled/Original size toggle
  • Full Screen

You can also take print screens of the iOS screen using the standard print screen key combinations for your Windows or Mac computer.

Iphone remote app for mac mini

Disconnecting the Session

When the session is complete, you can close the viewer window on your computer. To ensure that the session is disconnected on the customer side, ask them to tap the icon to re-open the SOS app on their iOS device and click the “Disconnect” button to disconnect from the session. This will also end the AirPlay session.

Learn more and get started with Splashtop SOS

Max

Remote Mac App For Iphone 11 Pro Max

What else can you do with Splashtop SOS?

Splashtop SOS is your attended support solution for Windows, Mac, iOS, Android, and Chrome OS. It is a great way for help desk, support, and IT professionals to remotely access iPhones, iPads, computers, and other mobile devices to assist customers and a great alternative to vnc servers. SOS is completely cross-device and works across multiple operating systems.

If you’re already using another help desk system, mobile device management system, or unattended support tool, SOS is an inexpensive add-on that enables you or your team to provide quick support to managed or unmanaged computers and mobile devices.

  • Remotely access and view iOS devices (iPad and iPhone)
  • Remotely access and control Android 8.0 and up phones and tablets
  • Remotely access and control Windows and Mac computers with additional features including file transfer, chat, and viewing from mobile devices
  • Remotely access and view Chromebook devices to provide support.

At this time you can remotely view iOS and Android devices from Windows and Mac computers. We plan to add mobile device viewing from mobile devices in the future.

Get started with Splashtop SOS!

Smart Remote App For Iphone

Looking to access your remote computer from your iPhone or iPad?

Check out Splashtop Business Access or Splashtop Remote Support! iOS users can easily access remote computers from their iPhones and iPads with the Splashtop Business iOS app.